Customer Care & Call Center Executive

Guardian Real Estate – Kaduwela

Position: Customer Care & Call Center Executive

Location: No. 121/B, New Kandy Road, Kothalawala, Kaduwela

Key Responsibilities:

- Handle inbound and outbound customer calls

- Provide information on company services and real estate offerings

- Resolve inquiries and follow up on customer needs

- Maintain CRM and records accurately

- Support sales and marketing teams with lead follow-ups

Qualifications:

- Friendly, customer-focused attitude with problem-solving skills

- Proficient in MS Office (Excel, Word, etc.)

- Excellent communication & negotiation skills (Sinhala, English; Tamil is a plus)

- Male/Female below 40 years

- Prior experience in a call center or customer service role is an added advantage

Apply Now

Email: careers@guardianrealestate.lk

WhatsApp: 070 764 6788