Join us at Jam House Ahangama

Position: Booking Managing Officer

Key Responsibilities:

Manage and oversee all guest bookings efficiently.

Engage with guests to understand and meet their needs, ensuring satisfaction.

Gather and analyze booking data and trends to optimize occupancy and revenue.

Address room-related issues and ensure swift resolutions.

Coordinate with minor staff to provide top-notch service to guests.

Handle guest pre-registration, ensuring a smooth check-in process.

Qualifications:

Proven experience in booking management or a similar role in the hospitality industry.

Excellent communication and customer service skills.

Strong organizational and analytical skills.

Ability to multitask and resolve issues quickly.

Knowledge of booking systems and hotel management software is an advantage.

Why Join Us?

At Jam House Ahangama, we believe in creating a supportive and collaborative environment where our employees can grow and thrive. You'll have the opportunity to make a real impact on the guest experience and contribute to the continued success of our hotel.

If you are passionate about hospitality and have a knack for managing bookings and guest services, we'd love to hear from you! Send your resume and a brief cover letter to 0772015643